Delete your account

How to request deletion

1. Open Support in the Next app or at marium.vercel.app/support.
2. Choose Report a problem.
3. Subject: write Delete my account.
4. Message: include your phone number used to sign in (with country code, e.g. +256…) and the words Please delete my account and associated data.
5. Submit the form. We will process your request.

You can also email us from the contact details on our Privacy Policy page and request account deletion.

What we delete

• Your account / profile (phone sign-in)
• Your listings and item photos you uploaded
• Your buyer requests
• Your messages and in-app notifications
• Saved favorites and device notification tokens

What we may keep

• Limited records needed for safety, fraud prevention, or legal obligations (for example abuse reports), for up to 90 days, then removed where possible.
• Anonymous or aggregated statistics that cannot identify you.

How long it takes

We aim to delete your account and associated personal data within 30 days of a valid request. Some backup copies may take longer to clear, up to 90 days.

Delete some data without closing your account

You can remove individual listings or requests in the app, or contact Support to ask us to delete specific data (for example a listing or conversation) without deleting your whole account.